Privacy Policy

Effective date: 1 May 2025

Green Angel Innovations respects the privacy of visitors, clients, collaborators, institutional partners and other stakeholders who interact with our website and communication channels.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information. It applies to personal information collected through this website, contact forms, email communication and related professional enquiries.

For purposes of this Privacy Policy, Green Angel Innovations is the responsible party in respect of personal information collected through this website and related communication channels.

This Privacy Policy is intended to support compliance with the Protection of Personal Information Act, 2013, where applicable, and to reflect generally accepted principles of lawful, fair and transparent personal information processing.

1. Information We Collect

We may collect limited personal information when you interact with our website or communicate with us. This may include:

Name and surname
Organisation, institution or company name
Job title or professional role
Email address
Telephone number
Country, city or region
Message content submitted through contact forms
Information relating to enquiries, proposals, consultations or project discussions
Website usage information, including device information, browser type, IP address, pages visited and approximate location derived from technical data
Any other information you voluntarily provide to us

We do not intentionally collect unnecessary personal information through this website.

2. How We Collect Information

We may collect personal information when you:

Submit a website contact form
Send us an email or other communication
Request information about our services
Request a consultation, proposal or partnership discussion
Subscribe to updates, where applicable
Interact with our website, cookies, analytics tools or security features
Engage with us through professional, institutional or project-related channels

3. Why we use personal information

We use personal information for legitimate business, communication and operational purposes, including to:

Respond to enquiries
Communicate with prospective clients, partners and stakeholders
Provide information about our services and expertise
Prepare proposals, concept notes, quotations or professional responses
Manage client, partner and project-related communication
Improve the content, structure and performance of our website
Understand website usage and visitor interest
Maintain appropriate business and administrative records
Protect the security and integrity of our website and communication systems
Comply with applicable legal, regulatory, contractual or administrative obligations

We will not use personal information for purposes that are incompatible with the reason for which it was collected, unless permitted or required by law.

4. Lawful basis for processing

Where applicable, we process personal information on one or more lawful grounds, including:

Your consent
The need to respond to your enquiry or request
The need to perform or prepare for a contract
Compliance with a legal obligation
Our legitimate business interests, provided these do not unlawfully override your rights
The protection of our website, systems, records and professional operations

POPIA introduces conditions for the lawful processing of personal information by public and private bodies.

5. Cookies and website analytics

Our website may use cookies and similar technologies to support website functionality, security, performance measurement and visitor analytics.

Cookies and analytics tools may help us understand:

Which pages are visited
How visitors move through the website
What devices and browsers are used
Whether website content is performing effectively
Whether technical improvements are required

Where required, visitors may be asked to accept, reject or manage non-essential cookies.

You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Direct marketing and updates

We may use your contact details to send professional updates, newsletters, event information or service-related communications only where permitted by applicable law or where you have consented to receive such communication.

You may opt out of marketing communications at any time by using the unsubscribe option provided, where applicable, or by contacting us directly.

8. Contact Us

We do not sell personal information.

We may share personal information only where reasonably necessary and appropriate, including with:

Website hosting providers
Email, cloud storage or IT service providers
Professional advisers, consultants or technical collaborators
Project partners where communication is directly relevant to the engagement
Regulators, public authorities, courts or law enforcement bodies where legally required
Service providers supporting website functionality, analytics, communication, security or data storage

Where we use third-party service providers, we aim to ensure that personal information is handled responsibly and only for appropriate purposes.

9. Data security

We take reasonable organisational, administrative and technical steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These steps may include access controls, secure storage practices, confidentiality measures and appropriate management of website and communication systems.

However, no website, email system or internet-based communication method can be guaranteed to be completely secure. Visitors should not submit highly confidential, sensitive, classified or legally privileged information through general website forms unless specifically requested through an appropriate secure channel.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted for legal, contractual, administrative, accounting, reporting or legitimate business purposes.

When personal information is no longer required, we aim to delete, anonymise, securely archive or restrict access to it, where appropriate.

11. Your privacy rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate, incomplete or outdated information
Request deletion of personal information where legally appropriate
Object to certain forms of processing
Withdraw consent where processing is based on consent
Ask us to restrict certain processing activities
Ask questions about how your personal information is used

The European Commission identifies privacy rights such as access, correction, erasure, restriction, objection, portability and withdrawal of consent where applicable.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding to a request.

12. Children’s information

Our website is not directed at children and is not designed to intentionally collect personal information from children.

If we become aware that a child’s personal information has been submitted without appropriate authority, we will take reasonable steps to address the matter.

13. Third-party links

Our website may contain links to external websites, platforms, partner resources or third-party content.

We are not responsible for the privacy practices, security standards or content of third-party websites. Visitors should review the privacy policies of external websites before submitting personal information to them.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, technologies or operational practices.

The updated version will be posted on this page with a revised effective date.

15. Contact us

For privacy-related questions, requests or concerns, please contact:

Green Angel Innovations
Email: hello@greenangelinnovations.com
Location: South Africa
Website: http://www.greenangelinnovations.com